Resident Experience Concierge — Front Desk Specialist

EPIC Healthcare; Hamilton Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Supportive team

Meaningful work

Job summary

EPIC Healthcare in Hamilton Township, NJ is hiring a Concierge to serve as the first point of contact for residents, families, and visitors at our skilled nursing facility. The ideal candidate is warm, organized, and professional, able to greet people and handle inquiries with care.

You will assist admissions and front office tasks, coordinate visits, provide facility information, and help coordinate transportation while keeping the front desk neat and welcoming.

Qualifications

• Previous customer service or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist residents, families, and visitors in a friendly and professional manner.
• Answer phones and direct calls or inquiries appropriately.
• Support admissions and front office tasks with administrative work.
• Provide information about the facility and coordinate visits or tours.
• Maintain a clean, welcoming front desk area.
• Coordinate transportation and resident services as needed.

Skills

Customer service

Front desk experience

Communication skills

Organizational skills

Multitasking

Job description

EPIC Healthcare in Hamilton Township, NJ is hiring a Concierge to serve as the first point of contact for residents, families, and visitors at our skilled nursing facility. The ideal candidate is warm, organized, and professional, able to greet people and handle inquiries with care.

You will assist admissions and front office tasks, coordinate visits, provide facility information, and help coordinate transportation while keeping the front desk neat and welcoming.