Front Desk Concierge — Welcoming Resident Services

EPIC Healthcare; Philadelphia (Philadelphia County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Supportive team environment

Job summary

EPIC Healthcare in Philadelphia is seeking a Concierge for our skilled nursing facility to be the first friendly face residents, families, and visitors meet. You will greet guests, answer phones, and support the admissions and front office teams with administrative tasks.

The successful candidate will have strong communication, professional appearance, and the ability to multitask in a fast-paced environment, ensuring the front desk remains welcoming, organized, and ready to coordinate visits or

Qualifications

• Experience in customer service or front desk roles.
• Excellent verbal and written communication abilities.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and assist residents, families, and visitors in a friendly and professional manner.
• Answer phones and direct calls or inquiries appropriately.
• Support the admissions and front office teams with administrative tasks.
• Provide information about the facility and coordinate visits or tours.
• Ensure the front desk area is clean, organized, and welcoming.

Skills

Customer service

Phone etiquette

Communication skills

Organizational skills

Multitasking

Job description

EPIC Healthcare in Philadelphia is seeking a Concierge for our skilled nursing facility to be the first friendly face residents, families, and visitors meet. You will greet guests, answer phones, and support the admissions and front office teams with administrative tasks.

The successful candidate will have strong communication, professional appearance, and the ability to multitask in a fast-paced environment, ensuring the front desk remains welcoming, organized, and ready to coordinate visits or