Patient Experience Front Desk Specialist

Talentify; Northfield (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) Retirement Plan

Paid Time Off and Holidays

Job summary

EPIC Health in Northfield, NJ is seeking a Medical Receptionist to be the welcoming face at the front desk and set the tone for a patient-centered experience.

You will greet patients, assist with check-in, and support virtual tablet workflows while maintaining an organized lobby and seamless front desk operations. The role emphasizes empathy, tech comfort, and strong teamwork in a busy healthcare setting.

Qualifications

• Minimum 1 year in a customer service role.
• Experience in a medical office preferred.
• Patient-centered approach.

Responsibilities

• Greet patients warmly and guide check-in.
• Assist with virtual tablets and address questions.
• Communicate walk-ins and schedule changes.
• Troubleshoot issues and escalate to appropriate team.

Skills

Customer service

Verbal communication

Tech-savvy

Organizational skills

Tools

Computers

Job description

EPIC Health in Northfield, NJ is seeking a Medical Receptionist to be the welcoming face at the front desk and set the tone for a patient-centered experience.

You will greet patients, assist with check-in, and support virtual tablet workflows while maintaining an organized lobby and seamless front desk operations. The role emphasizes empathy, tech comfort, and strong teamwork in a busy healthcare setting.