Resident Concierge & Front Desk Specialist

Hampton Manor of Cape Coral; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual for a customer service-centered role. This position serves as the communication hub for residents and staff, requiring excellent communication skills and a positive attitude. Responsibilities include answering phones, greeting guests, and handling emergency situations. Ideal candidates will demonstrate flexibility, teamwork, and a commitment to maintaining confidentiality. Join a supportive environment where your contributions will enhance the lives of residents and foster a sense of community. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Excellent communication skills required for effective verbal and written interactions.
• Must possess basic computer skills and be able to type at least 40 words per minute.

Responsibilities

• Answer phones, greet guests, and maintain a daily resident log.
• Support community relationships and promote a positive work environment.

Skills

Communication Skills

Customer Service

Basic Computer Skills

Typing Speed (40 wpm)

Education

High School Diploma

Tools

Telephone

Copy Machine

Fax Machine

Microsoft Word

Microsoft Excel

Job description

An established industry player is seeking a dedicated individual for a customer service-centered role. This position serves as the communication hub for residents and staff, requiring excellent communication skills and a positive attitude. Responsibilities include answering phones, greeting guests, and handling emergency situations. Ideal candidates will demonstrate flexibility, teamwork, and a commitment to maintaining confidentiality. Join a supportive environment where your contributions will enhance the lives of residents and foster a sense of community. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.