Resident Experience Concierge & Front Desk Host

Legend Senior Living®; Pittsburgh (Allegheny County); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Company Paid Life Insurance

401(k) with company match

Paid Time Off

Holiday pay

Discretionary Scholarship

Annual performance evaluations

Job summary

Legend Senior Living® is seeking a Concierge to join the administrative team at our Pittsburgh community. You will warmly assist residents and guests at the front desk, share information about local attractions, and relay messages to the appropriate department. The role includes coordinating tours, parking, and ensuring model rooms are ready for viewing.

Hours: 30 hours per week (Mon–Fri). Benefits include medical/dental/vision, life insurance, 401(k) with company match, PTO, holiday pay, and

Qualifications

• Excellent customer service skills required.
• Strong organizational skills required.
• Previous experience in a similar role preferred.

Responsibilities

• Serves as frontline ambassador to residents and guests, delivering the highest level of service.
• Receives initial concerns and directs them to the appropriate department for follow-up.
• Maintains knowledge of local community and informs residents/guests about events, attractions, tours and transportation schedules.
• Coordinates resident parking and valet needs, and assists with loading/unloading as needed.
• Conducts tours and ensures model rooms are ready and available for viewing.
• Ensures front desk and common areas are clean and stocked.

Skills

Excellent customer service

Strong organizational skills

Previous experience in a similar role

Job description

Legend Senior Living® is seeking a Concierge to join the administrative team at our Pittsburgh community. You will warmly assist residents and guests at the front desk, share information about local attractions, and relay messages to the appropriate department. The role includes coordinating tours, parking, and ensuring model rooms are ready for viewing.

Hours: 30 hours per week (Mon–Fri). Benefits include medical/dental/vision, life insurance, 401(k) with company match, PTO, holiday pay, and