Senior Living Concierge: Front Desk & Resident Services

Cogirofmillcreekseniorliving; Pennsylvania; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Health, Dental, Vision, and Life Insurance

Paid Vacation, Holidays, and Sick Leave

401K with company match

Free meals at work

Employee Assistance Program

Job summary

A senior living community in Pennsylvania is seeking a Concierge to provide exceptional customer service as the first point of contact for residents and visitors. Responsibilities include answering calls, welcoming guests, scheduling residents’ appointments, and performing administrative tasks. The ideal candidate will have a high school diploma and at least 6-12 months of customer service experience. Strong communication skills and a friendly demeanor are essential. The role offers competitive wages and various benefits.

Qualifications

• At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting.
• Friendly, assertive, professional, outgoing, multitasking, and organized.
• Availability to work flexible shifts, including weekends and holidays.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Assist residents with scheduling transportation, activities, or appointments.
• Complete work order requests.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Professionalism

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

A senior living community in Pennsylvania is seeking a Concierge to provide exceptional customer service as the first point of contact for residents and visitors. Responsibilities include answering calls, welcoming guests, scheduling residents’ appointments, and performing administrative tasks. The ideal candidate will have a high school diploma and at least 6-12 months of customer service experience. Strong communication skills and a friendly demeanor are essential. The role offers competitive wages and various benefits.