Resident Experience Concierge - Front Desk & Care

Atlas Healthcare, LLC; New Jersey; Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Daughters of Miriam in New Jersey is seeking a warm Concierge to be the friendly face of our facility, delivering welcoming, supportive service to residents, families, and visitors. As the first point of contact, you will handle directions, questions, and general needs, answer calls, and help coordinate appointments, transportation, and visits while maintaining a calm, organized front desk.

This role thrives on compassion and collaboration with nursing and administration to create a caring,

Qualificações

• Excellent people skills and communication.
• Friendly, approachable, patient-focused mindset.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in a busy environment.
• Basic computer and phone skills.
• Experience in healthcare or customer service is a plus.

Responsabilidades

• Greet residents, families, and visitors with a friendly and professional attitude.
• Assist with directions, questions, and general needs.
• Answer and direct phone calls.
• Help coordinate appointments, transportation, and visits.
• Support resident experience by assisting with requests and concerns.
• Maintain a calm, organized front desk environment.
• Communicate with nursing, social services, and administration as needed.
• Promote a positive and caring atmosphere throughout the facility.

Conhecimentos

People skills

Communication

Friendly demeanor

Patient-focused mindset

Organizational skills

Multitasking abilities

Calm and professional

Computer skills

Phone skills

Healthcare or customer service

Descrição da oferta de emprego

Daughters of Miriam in New Jersey is seeking a warm Concierge to be the friendly face of our facility, delivering welcoming, supportive service to residents, families, and visitors. As the first point of contact, you will handle directions, questions, and general needs, answer calls, and help coordinate appointments, transportation, and visits while maintaining a calm, organized front desk.

This role thrives on compassion and collaboration with nursing and administration to create a caring,