Resident Experience Concierge

Vivmark Residential; San Francisco (CA); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation & holidays

Employee housing discounts

Job summary

Vivmark Residential is seeking a proactive Concierge to lead our front desk team and elevate the resident experience in San Francisco, CA. You will welcome prospects and residents, coordinate with leasing and maintenance, and implement programs that boost resident satisfaction.

The role demands strong communication, organizational skills, and a service-oriented mindset to ensure luxury living standards.

Qualifications

• This role requires a High School diploma or GED, and 1+ years in hotel, retail, or restaurant environments.
• Proficiency with administrative software and Microsoft Office Suite is required.
• Mobility to walk the property and maneuver packages/deliveries.

Responsibilities

• Manage front desk operations and deliver exceptional resident service.
• Monitor foot traffic and provide information, assistance, and recommendations.
• Coordinate with leasing and maintenance to ensure a positive resident experience.
• Support move-in/move-out processes and resident requests.

Skills

Strong communication

Time management

Patience

Organization

Customer service

Education

High School diploma or GED

Tools

Administrative software

Microsoft Office Suite

Job description

Vivmark Residential is seeking a proactive Concierge to lead our front desk team and elevate the resident experience in San Francisco, CA. You will welcome prospects and residents, coordinate with leasing and maintenance, and implement programs that boost resident satisfaction.

The role demands strong communication, organizational skills, and a service-oriented mindset to ensure luxury living standards.