Weekend Front Desk Concierge — Luxury Living Experience

AvalonBay Communities, Inc.; Vienna (VA); On-site; USD 44,000 - 61,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and company holidays

Exclusive team member housing discs

Job summary

Vivmark Residential is seeking a Concierge to lead front desk operations and elevate the resident experience in a part-time role. You will monitor foot traffic, deliver top-tier customer service, and partner with leasing and maintenance teams to ensure smooth move-ins and ongoing resident satisfaction.

The position emphasizes problem-solving, effective communication, time management, patience, and organization to uphold our service standards and create a welcoming community for residents and

Qualifications

• Front desk experience or customer-facing role preferred.
• Strong written and verbal communication skills.
• Ability to juggle multiple tasks with time-sensitive requests.
• Demonstrated patience and poise in challenging situations.

Responsibilities

• Oversee front desk operations and welcome residents and visitors.
• Monitor foot traffic and provide high-level customer service.
• Implement resident satisfaction programs and maintain service standards.
• Coordinate with leasing and maintenance teams to ensure smooth move-in/move-out and ongoing resident experience.

Skills

Front desk

Customer service

Communication

Time management

Patience

Organization

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Vivmark Residential is seeking a Concierge to lead front desk operations and elevate the resident experience in a part-time role. You will monitor foot traffic, deliver top-tier customer service, and partner with leasing and maintenance teams to ensure smooth move-ins and ongoing resident satisfaction.

The position emphasizes problem-solving, effective communication, time management, patience, and organization to uphold our service standards and create a welcoming community for residents and