Evening Front Desk Concierge — Luxury Residential Living

AvalonBay Communities, Inc.; Fairfax (VA); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid vacation

Housing discounts

Job summary

Vivmark Residential is seeking a Concierge to lead front desk operations and deliver luxury living experiences. You will be the welcoming face for prospects and residents, coordinating with leasing and maintenance to ensure a seamless experience.

The role emphasizes exceptional customer service, program development, and strong communication. Monday–Friday 4 pm–12 am, with opportunities to grow in hospitality leadership.

Qualifications

• High School diploma or GED required or equivalent.
• 1+ years in hotel, retail, or restaurant preferred.
• Proficiency with administrative software and Microsoft Office.
• Ability to walk the property and maneuver packages/deliveries.

Responsibilities

• Manage front desk operations and resident interactions.
• Monitor foot traffic and deliver top-tier customer service.
• Support resident satisfaction programs and inquiries.
• Partner with leasing and maintenance to ensure smooth move-ins/outs.

Skills

Strong communication

Time management

Patience

Organizational skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Vivmark Residential is seeking a Concierge to lead front desk operations and deliver luxury living experiences. You will be the welcoming face for prospects and residents, coordinating with leasing and maintenance to ensure a seamless experience.

The role emphasizes exceptional customer service, program development, and strong communication. Monday–Friday 4 pm–12 am, with opportunities to grow in hospitality leadership.