Resident Experience Concierge

Skilled-Nursing-and-Rehabilitation-Cente; New York (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Generous Paid Time Off

401(k) Retirement Plan

Employee Recognition Program

Team-oriented environment

Employee discounts

Job summary

Skilled Nursing and Rehabilitation Center is seeking a compassionate Concierge to create a welcoming experience for residents and visitors. This full-time role requires a self-starter who excels in customer service, ensuring concerns are handled with care.

Duties include welcoming guests, conducting rounds, assisting with inquiries, and ensuring satisfaction in a supportive work environment. Benefits include comprehensive medical coverage, PTO, and a 401(k) plan.

Qualifications

• Customer service or hospitality experience is required.
• Minimum 1 year of relevant experience preferred.
• Must be personable, organized, and a self-starter.

Responsibilities

• Welcome residents, families, and visitors in a professional manner.
• Conduct regular rounds to identify concerns.
• Assist residents and families with questions regarding services.

Skills

Customer service experience

Communication skills

Interpersonal skills

Organizational skills

Self-starter

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Skilled Nursing and Rehabilitation Center is seeking a compassionate Concierge to create a welcoming experience for residents and visitors. This full-time role requires a self-starter who excels in customer service, ensuring concerns are handled with care.

Duties include welcoming guests, conducting rounds, assisting with inquiries, and ensuring satisfaction in a supportive work environment. Benefits include comprehensive medical coverage, PTO, and a 401(k) plan.