Resident Experience & Community Services Coordinator

LyvWell Apartments; Jersey City (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Benefits package

401(k) with company match

Paid time off

Referral bonus

Job summary

LyvWell Apartments in Jersey City is seeking an on-site leasing/administrative professional. You will handle general office tasks, respond to resident questions, and support leasing procedures and renewals with a focus on excellent service.

Requirements include a high school diploma or GED and 1–2 years of customer service and resident retention experience. The role offers full benefits and competitive hourly pay.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service and resident retention experience.

Responsibilities

• Coordinate general business office activities for the apartment community.
• Be the first point of contact with residents and provide high level customer service.
• Prepare service requests and liaise with contractors to ensure work is done properly.
• Maintain knowledge of leasing policies and assist with leasing and lease renewals.
• Log and distribute packages to residents and handle routine administrative tasks.

Skills

Customer service

Resident retention

Communication

Education

High school diploma / GED

Job description

LyvWell Apartments in Jersey City is seeking an on-site leasing/administrative professional. You will handle general office tasks, respond to resident questions, and support leasing procedures and renewals with a focus on excellent service.

Requirements include a high school diploma or GED and 1–2 years of customer service and resident retention experience. The role offers full benefits and competitive hourly pay.