On-Site Assistant Property Manager | Resident Relations

Rose Associates; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Full benefits

Incentive pay

Job summary

Rose Associates in New York City seeks an Assistant Property Manager for our multifamily communities. You will support the Property Manager in daily operations, resident relations, and administrative tasks to keep our vibrant residential neighborhoods running smoothly.

The role requires a 3+ year background in multifamily management, proficiency in Yardi and RentCafe, and a NY real estate license or ability to obtain one within 120 days. Weekend availability and on-site presence are essential.

Qualifications

• Bachelor’s degree or higher preferred in business, marketing, real estate, or finance.
• Minimum 3 years of multifamily or assistant property management experience.
• Proficiency in property management software and MS Office.
• NY real estate license or ability to obtain one within 120 days.
• Available to work weekends; Sun-Thu schedule.

Responsibilities

• Liaise between ownership and residents, including drafting and distributing resident communications
• Foster positive relationships among residents, management, and building staff
• Attend meetings, manage lease administration, data entry into property management software, calendar management, and code processing for accounts payable and receivable
• Maintain office files, inventory, and compliance of storage, bicycle, and fitness agreements
• Prepare monthly reports, ensuring delinquency is below 0.5% of GPR
• Coordinate Move In/Move Out schedule, collect insurance certificates, and process Move Out Reports and security deposit refunds
• Support Resident Manager with post-move out walk-throughs, vendor coordination, and contract reviews
• Assist Property Manager with budget forecasting, building-related events, and emergencies
• Provide after-hours on-call support when required and communicate issues to the Property Manager
• Analyze income and expense patterns, participate in budget forecasting, and provide support in code processing and filing
• Collaborate with property management on renovations, vendor coordination, and lease enforcement
• Maintain competitive marketplace intelligence, supervise resident retention programs, and be available for emergencies
• Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors
• Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances
• Position may be required to perform duties outside their normal responsibilities as needed

Skills

Property management

Communication skills

Budget forecasting

Reporting

Computer skills

Education

Bachelor's degree in business/real estate/finance

Tools

Microsoft Office

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates in New York City seeks an Assistant Property Manager for our multifamily communities. You will support the Property Manager in daily operations, resident relations, and administrative tasks to keep our vibrant residential neighborhoods running smoothly.

The role requires a 3+ year background in multifamily management, proficiency in Yardi and RentCafe, and a NY real estate license or ability to obtain one within 120 days. Weekend availability and on-site presence are essential.