Resident Experience & Community Manager

Brighthaven Communities; Spring Valley (CA); On-site; USD 43,000 - 45,000; Full time

Job summary

Avanath seeks an experienced Community Manager in California to oversee a property with a focus on resident satisfaction and workforce engagement. You will manage budgets, rent rolls, and occupancy goals while ensuring compliance with housing regulations and safety standards.

The role emphasizes leadership, on-site operations, and collaboration with regional teams to drive financial growth, timely reporting, and high-quality service for residents and staff.

Qualifications

• 5–7 years of experience in the property management industry.
• 2+ years of experience as a community or property manager.
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
• Proven effective and efficient leadership experience.
• Knowledge of LIHTC and Tax Credit qualifications required.
• Strong interpersonal, verbal, and written communication skills.
• Capacity to interact effectively with senior executives.
• Ability to work well under time and other constraints.
• Professional presentation and appearance.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet, and email.

Responsibilities

• Resident relations and customer service throughout the resident life-cycle.
• Manage budgets, rent rolls, projections, and occupancy goals.
• Implement a system to achieve 0% rent delinquency.
• Prepare monthly reports and financials in a timely fashion.
• Coordinate and oversee on-site operations, including vendor relationships and capital projects.

Skills

Leadership

Communication

Interpersonal skills

Time management

Professional presentation

LIHTC knowledge

Experience: PM sector

Experience: community/property manager

Senior exec interaction

Tools

Microsoft Office

Internet

Email

Job description

Avanath seeks an experienced Community Manager in California to oversee a property with a focus on resident satisfaction and workforce engagement. You will manage budgets, rent rolls, and occupancy goals while ensuring compliance with housing regulations and safety standards.

The role emphasizes leadership, on-site operations, and collaboration with regional teams to drive financial growth, timely reporting, and high-quality service for residents and staff.