Resident Experience & Community Engagement Coordinator

Roscoe Property Management; Charlotte (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance program

Retirement plan

Career development

Job summary

RPM Living is seeking an Assistant Community Manager to greet prospects, process applications, manage leases, and handle rent collections while promoting resident satisfaction and property visibility. This role operates on-site and requires strong communication, organization, and social media engagement to drive occupancy and retention.

The ideal candidate has at least one year in customer service or apartment leasing, with a preference for accounting experience and proficiency in Microsoft

Qualifications

• High school diploma or GED.
• At least one year of experience in customer service or apartment leasing.
• Background in accounting with customer service preferred.
• Proficient with Microsoft Office and basic project management.

Responsibilities

• Greet and qualify prospects; assist with applications and deposits.
• Process applications with credit checks and rental history; seek Community Manager approval.
• Show apartments, collect signatures, and provide community orientation.
• Manage lease renewals and move-outs; update management software.

Skills

Customer service

Apartment leasing

Accounting basics

Education

High school diploma or GED

Tools

Microsoft Office Suite

Project Management

Job description

RPM Living is seeking an Assistant Community Manager to greet prospects, process applications, manage leases, and handle rent collections while promoting resident satisfaction and property visibility. This role operates on-site and requires strong communication, organization, and social media engagement to drive occupancy and retention.

The ideal candidate has at least one year in customer service or apartment leasing, with a preference for accounting experience and proficiency in Microsoft