Resident Experience & Community Coordinator (Multi-Site)

Clear Destination Inc.; Northern (KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Rent discount 20%

Tuition reimbursement

Renewal commissions

Education assistance

Medical, dental, vision insurance

Life/AD&D Insurance

401(k) with company match

Paid time off + 10 holidays

Job summary

Morgan Properties is seeking an Assistant Community Manager to create exceptional resident experiences and support smooth multi-site operations. You’ll serve as the friendly face for residents and visitors, handling needs with empathy and professionalism.

Responsibilities include tours, move-ins/outs support, and ensuring safety standards, along with maintaining records and assisting in events. A valid driver’s license and the ability to travel between communities are required.

Qualifications

• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• A valid driver’s license and willingness to drive between communities if needed.

Responsibilities

• Be the friendly face and main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
• Support move-ins and move-outs, creating a seamless experience.
• Escalate resident concerns as needed to leadership.
• Inspect homes before move-in to ensure quality.
• Walk the property and flag maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.
• Keep resident records accurate and up to date.
• Assist in preparing community reports.
• Support day-to-day admin tasks as assigned.

Skills

Customer service

Communication

Interpersonal skills

Problem-solving

Organization

Driver's license

Tools

CRM software

Job description

Morgan Properties is seeking an Assistant Community Manager to create exceptional resident experiences and support smooth multi-site operations. You’ll serve as the friendly face for residents and visitors, handling needs with empathy and professionalism.

Responsibilities include tours, move-ins/outs support, and ensuring safety standards, along with maintaining records and assisting in events. A valid driver’s license and the ability to travel between communities are required.