Resident Concierge & Guest Experience Pro

Onni Group of Companies; Seattle (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Medical, Financial, and Personal Plans

Free on-site parking

401(k) with employer match

Annual education allowance

Gym access

Residential housing discount after 1 y

Job summary

Onni Group of Companies is seeking a Guest Services Agent in Seattle, WA. You will provide warm, professional service to residents and guests, manage front desk tasks, and coordinate vendor arrivals while supporting events and inquiries.

The role requires strong communication, multitasking, and a friendly, customer-focused approach in a fast-paced residential/hospitality setting. Weekend availability may be required.

Qualifications

• High School Degree or equivalent required.
• Front Office/Concierge or hospitality experience preferred.
• Excellent oral and written communication; strong customer-service focus.

Responsibilities

• Handle guest and resident interactions with a high level of hospitality and professionalism.
• Coordinate arrivals of vendors, guests, deliveries, and direct them to appropriate locations.
• Log maintenance requests and assist with events and inquiries; respond promptly to calls and emails.

Skills

High School Degree/Equiv

Front Office/Concierge experience

Customer service

MS Outlook

MS Word

MS Excel

MS Windows

Education

High School Diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

MS Windows

Job description

Onni Group of Companies is seeking a Guest Services Agent in Seattle, WA. You will provide warm, professional service to residents and guests, manage front desk tasks, and coordinate vendor arrivals while supporting events and inquiries.

The role requires strong communication, multitasking, and a friendly, customer-focused approach in a fast-paced residential/hospitality setting. Weekend availability may be required.