Night & Weekend Concierge – Resident Experience Lead

Greystar Real Estate Partners, LLC; Seattle (WA); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

Housing discounts up to 40% at Greyst*

Cell phone allowance

Monthly bonus incentives

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking a Concierge in Seattle, WA to organize and coordinate resident services and act as a key information source for local resources. The role emphasizes high-quality customer service and reliability in a busy apartment community.

The position requires weekend and holiday availability with flexible hours, including evenings. Benefits include housing discounts, cell phone allowance, bonuses, and a comprehensive perks package for part-time staff.

Qualifications

• Excellent customer service and ability to interact with a diverse group of people.
• Professional in dress & communication skills.
• Strong organizational skills with high attention to detail.
• Knowledge about the neighborhood to assist residents and guests.
• Proficiency in using computers, internet, and basic software.

Responsibilities

• Greet prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answer phone calls and route calls to the appropriate team member.
• Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival.
• Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information for residents.

Skills

Customer service

Professional appearance

Organizational skills

Neighborhood knowledge

Computer literacy

Job description

Greystar is seeking a Concierge in Seattle, WA to organize and coordinate resident services and act as a key information source for local resources. The role emphasizes high-quality customer service and reliability in a busy apartment community.

The position requires weekend and holiday availability with flexible hours, including evenings. Benefits include housing discounts, cell phone allowance, bonuses, and a comprehensive perks package for part-time staff.