Resident Concierge & Front Desk Specialist (Security)

FirstService Residential; Miami Beach (FL); Presencial; USD 32 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision benefits

Paid time off

401(k) with company match

Resumo da oferta

FirstService Residential is seeking a Front Desk Associate to work independently with strong communication, guest screening, and security system oversight. You will meet and greet residents, check guests in/out, and maintain accurate logs and forms.

Ideal candidates have a high school diploma or equivalent, some college coursework in business or hospitality, 2–3 years of business experience, and excellent written and verbal communication. Multilingual skills are a plus.

Qualificações

• High school diploma or equivalency preferred.
• College-level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsabilidades

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Conhecimentos

Customer service

Communication

Time management

Multilingual (optional)

Formação académica

High school diploma or equivalent preferred

College level courses in business or hospitality preferred

Descrição da oferta de emprego

FirstService Residential is seeking a Front Desk Associate to work independently with strong communication, guest screening, and security system oversight. You will meet and greet residents, check guests in/out, and maintain accurate logs and forms.

Ideal candidates have a high school diploma or equivalent, some college coursework in business or hospitality, 2–3 years of business experience, and excellent written and verbal communication. Multilingual skills are a plus.