Resident Experience Concierge

Atria Senior Living - San Juan; San Juan Capistrano (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition reimbursement

Paid holidays

Job summary

Atria Senior Living – San Juan Capistrano is seeking a friendly, detail-oriented receptionist/clerical team member to support our community’s front desk and daily operations.

You will answer calls, greet visitors, manage messages, coordinate guestroom reservations, and assist with basic office tasks. This role offers benefits, a stable schedule, and opportunities for growth within a caring, resident-focused environment.

Qualifications

• High school diploma or GED or equivalent.
• Basic First Aid and CPR certification where required.
• Must complete all specified training programs.
• Able to read and write simple communications and present information clearly.
• Able to perform basic math operations.
• Able to understand and follow instructions.
• Able to operate office equipment and work varying shifts.

Responsibilities

• Answer calls in a cheerful, marketing-oriented manner.
• Forward messages and retrieve voice mail efficiently.
• Greet visitors and provide directions/information.
• Coordinate guestroom reservations.
• Maintain resident lists and calendars as directed.
• Process mail, deliveries, and office supplies.
• Support basic clerical tasks and billing information.

Skills

GED

First Aid & CPR

Reading & Writing

Basic Math

Customer Service

Telephone Etiquette

Multi-tasking

Scheduling

Education

High school diploma or GED

Tools

Telephone system

Emergency call system

Monitor board

Photocopier

Fax machine

Job description

Atria Senior Living – San Juan Capistrano is seeking a friendly, detail-oriented receptionist/clerical team member to support our community’s front desk and daily operations.

You will answer calls, greet visitors, manage messages, coordinate guestroom reservations, and assist with basic office tasks. This role offers benefits, a stable schedule, and opportunities for growth within a caring, resident-focused environment.