Resident Concierge & Front Desk Coordinator

Atria Senior Living; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays and PTO

Anniversary rewards

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living is hiring for a clerical/administrative team member at our Reno community. You will greet residents and visitors, manage calls, coordinate appointments, and support daily operations with a welcoming, professional demeanor.

Responsibilities include handling mail, records, and basic bookkeeping support, plus assisting with scheduling and supply orders. We offer comprehensive benefits and opportunities for advancement.

Qualifications

• High school diploma or GED, or 1–3 years related experience; or equivalent combination.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence and present information to individuals or small groups.
• Able to add and subtract two-digit numbers and multiply/divide with tens and hundreds.
• Able to apply common sense understanding to carry out written or oral instructions.
• Able to operate telephone, emergency call system, monitoring board, and copier; work varied schedules.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented way and route to appropriate personnel.
• Retrieve and forward messages; deliver messages when needed.
• Provide general information about the community and directions.
• Welcome on-site visitors and coordinate guestroom reservations.
• Maintain resident hospital lists and update appointment calendars, transportation, and beauty calendars.
• Sort and route mail; distribute written communications and deliveries.
• Maintain office equipment; assist users and handle faxes.
• Create documents as needed and perform other clerical duties such as filing and ordering supplies.
• Collect rent checks and provide billing information; handle store purchases and meal tickets.
• May drive a company vehicle to events as required and perform other duties as assigned.

Skills

Customer service

Communication

Reading skills

Writing skills

Multi-tasking

Phone etiquette

Education

High School diploma or GED

Experience 1-3 yrs

Job description

Atria Senior Living is hiring for a clerical/administrative team member at our Reno community. You will greet residents and visitors, manage calls, coordinate appointments, and support daily operations with a welcoming, professional demeanor.

Responsibilities include handling mail, records, and basic bookkeeping support, plus assisting with scheduling and supply orders. We offer comprehensive benefits and opportunities for advancement.