Resident Concierge & Front Desk Associate

Steve Brown Apartments; Madison (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Profit sharing

Medical plan

Dental plan

401k

Paid time off

Job summary

Steve Brown Apartments in Madison, WI is hiring a Front Desk / Resident Services for Lucky Apartments. You’ll be the face of the community, greeting residents, answering phones, accepting deliveries, managing access, and assisting with resident events. This full-time shift runs Monday–Friday, 7:00 a.m. to 3:00 p.m.

You bring a helpful, people-focused attitude. Hospitality or retail experience is a plus. Eligible benefits include medical and dental plans, paid time off, a company-matched 401(k),

Qualifications

• High school diploma or equivalent required.
• Previous experience in roles with high-demand customers is beneficial.
• Strong communication and storytelling skills help connect with residents.

Responsibilities

• Answer phones and greet residents and guests.
• Accept deliveries, open doors, and manage building access.
• Assist with resident events and respond to account questions.
• Conduct property walks and ensure common areas are tidy.

Education

High School Diploma or Equivalent

Job description

Steve Brown Apartments in Madison, WI is hiring a Front Desk / Resident Services for Lucky Apartments. You’ll be the face of the community, greeting residents, answering phones, accepting deliveries, managing access, and assisting with resident events. This full-time shift runs Monday–Friday, 7:00 a.m. to 3:00 p.m.

You bring a helpful, people-focused attitude. Hospitality or retail experience is a plus. Eligible benefits include medical and dental plans, paid time off, a company-matched 401(k),