Resident Concierge & Front Desk Hero - Part-Time

Steve Brown Apartments; Madison (WI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Training and social events

Recognition programs

Hourly pay

Job summary

Steve Brown Apartments in Madison is seeking a friendly concierge to be the face of the property. You will assist residents and guests, answer phones, accept deliveries, greet people, and help with access to the building.

This part-time, hourly position offers 8–16 hours per week with shifts Mon, Tue, Thu and Fri 7 a.m. to 11 a.m. at our Lucky Apartments, plus training and social events.

Qualifications

• People-oriented, friendly, and able to connect with residents and guests.
• Strong communication and listening skills for phone and in-person interactions.
• Experience in customer-facing roles such as retail, food service, or hospitality is helpful.
• High school diploma or equivalent required.

Responsibilities

• Answer phones and assist residents and guests.
• Accept deliveries and help with building access.
• Open doors and greet residents/guests in a welcoming manner.
• Assist with resident events and coordinate simple tasks.
• Answer account questions and perform property walks.
• Keep common areas tidy and safe; be available for residents' needs.

Skills

Customer service

Communication

Hospitality

Problem solving

Job description

Steve Brown Apartments in Madison is seeking a friendly concierge to be the face of the property. You will assist residents and guests, answer phones, accept deliveries, greet people, and help with access to the building.

This part-time, hourly position offers 8–16 hours per week with shifts Mon, Tue, Thu and Fri 7 a.m. to 11 a.m. at our Lucky Apartments, plus training and social events.