Apartment Front Desk

Steve Brown Apartments; Madison (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Profit sharing

Medical plan

Dental plan

401k

Paid time off

Job summary

Steve Brown Apartments in Madison, WI is hiring a Front Desk / Resident Services for Lucky Apartments. You’ll be the face of the community, greeting residents, answering phones, accepting deliveries, managing access, and assisting with resident events. This full-time shift runs Monday–Friday, 7:00 a.m. to 3:00 p.m.

You bring a helpful, people-focused attitude. Hospitality or retail experience is a plus. Eligible benefits include medical and dental plans, paid time off, a company-matched 401(k),

Qualifications

• High school diploma or equivalent required.
• Previous experience in roles with high-demand customers is beneficial.
• Strong communication and storytelling skills help connect with residents.

Responsibilities

• Answer phones and greet residents and guests.
• Accept deliveries, open doors, and manage building access.
• Assist with resident events and respond to account questions.
• Conduct property walks and ensure common areas are tidy.

Education

High School Diploma or Equivalent

Job description

What You’ll Do All Day.

You’ll spend your day as the face of the company, ready to be the hero and assist our residents with any need. You’ll answer phones, accept deliveries, open doors, greet residents and guests, provide or deny access to the building, work resident events, answer account questions, perform property walks, ensure common areas are tidy and more. No two days will be the same!

What It Takes.

You like being helpful, assisting others, meeting new people, and being genuinely kind. People who do best in this role have a talent for connecting with individuals and storytelling. Previous experience in a job with high-demand customers and a little hustle (e.g., retail, restaurant, or hospitality) is beneficial, and with a minimum requirement of a high school diploma or equivalent.

What You Get In Exchange.

• This is an hourly paid position, including potential annual profit sharing.


• You’ll also benefit from our training and social events, recognition programs, complete medical and dental plans, supplemental insurance, paid time off, a company-matched 401k plan, and continuing education reimbursement.

When and Where Will You See You.

You’ll be working at our flagship student property, Lucky Apartments. We’re currently hiring for the first shift. As a full-time employee, you’ll work Monday-Friday from 7:00 a.m. to 3 p.m.

We’re Unexpectedly Kind and Unapologetically Driven.

As a locally owned, privately managed company, Steve Brown Apartments is dedicated to improving and supporting the community we call home. We’re champions for innovation, professionalism, and growth.

Our commitments to quality and service and our unwavering focus on providing our residents with a hassle-free living experience have made us one of Madison’s favorite rental companies and a four-time winner of Madison Magazine’s Best Places to Work.

Salary: $17.00 - $18.00 per hour