Guest Service Supervisor - Front Desk Lead (Part-Time)

Raymond Management Company; Alabama; On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Team culture

Training & growth

Vacation & holidays

Hotel discounts

Referral bonuses

Assistance program

Retirement plan

Job summary

Raymond Management Company is seeking a part-time Hotel Front Desk Supervisor at the Madison, WI location to oversee guest services and front desk operations. The role involves supervising check-ins/outs, training staff, and coordinating with housekeeping and maintenance to ensure exceptional guest experiences.

Open availability including weekends and holidays is required. Previous hospitality supervisory experience is preferred; on-the-job training and growth opportunities are provided by the

Qualifications

• Experience in guest services or hospitality management.
• Strong leadership and organizational skills.
• Excellent communication and problem-solving skills.
• Previous supervisory experience in hospitality preferred; training offered.

Responsibilities

• Supervise daily front desk operations including check-ins and check-outs.
• Lead and train front desk staff on guest service and conflict resolution.
• Collaborate with housekeeping and maintenance to ensure seamless guest experiences.
• Address guest concerns promptly and professionally.
• Monitor guest satisfaction and align staff with service standards.

Job description

Raymond Management Company is seeking a part-time Hotel Front Desk Supervisor at the Madison, WI location to oversee guest services and front desk operations. The role involves supervising check-ins/outs, training staff, and coordinating with housekeeping and maintenance to ensure exceptional guest experiences.

Open availability including weekends and holidays is required. Previous hospitality supervisory experience is preferred; on-the-job training and growth opportunities are provided by the