Resident Services Concierge & Community Experience

Greystar Real Estate Partners, LLC; Washington (District of Columbia); Sur place; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Paid time off

Housing discount

Sabbatical

Résumé du poste

Greystar is a leading global real estate platform providing property management, investment management, development and construction services. This role organizes, coordinates, and implements resident services and programs, serving as a resource on local market resources.

The position is based in Washington, DC area on-site, with a listed hourly pay range and additional compensation options. Responsibilities include welcoming residents, handling calls, scheduling, managing deliveries, and

Responsabilités

• Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assists the community team with scheduling, planning and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.

Description du poste

Greystar is a leading global real estate platform providing property management, investment management, development and construction services. This role organizes, coordinates, and implements resident services and programs, serving as a resource on local market resources.

The position is based in Washington, DC area on-site, with a listed hourly pay range and additional compensation options. Responsibilities include welcoming residents, handling calls, scheduling, managing deliveries, and