Front Desk & Resident Services Coordinator

Hcshiring; Waukesha (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Earn up to 1% wage increase every quad

401K Retirement Plan with Safe Harbor

Length of Service Bonus up to $5,000

Employee Referral Bonus up to $1,000

Access to earned wages prior to payday

Generous PTO Plan

Career Development

Scheduling system

Affordable Medical, Dental, Vision

Sinceri discount marketplace

WalkingSpree rewards

Job summary

Sinceri Senior Living in Wisconsin is seeking a receptionist to support the Administrator, Office Manager, Director of Nursing and Activity Director. You will answer phones, greet residents and families, and assist with general office duties and tours of prospective residents.

The role emphasizes strong customer service, organizational skills, and the ability to communicate across departments. A positive, professional demeanor is essential for success in a team environment.

Qualifications

• High school diploma or equivalent.
• Willingness to learn new systems.
• Reception or customer service experience preferred.
• Able to read, write and follow directions.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and route to the right department.
• Greet residents, families, guests, and staff.
• Communicate across departments for events and inquiries.
• General office duties: typing, filing, mail distribution.
• Guide tours and introduce prospective residents to on‑duty manager.
• Follow marketing guidelines for inquiries and tours.
• Accept rental payments and issue receipts.

Skills

Customer service

Organizational skills

Teamwork

Reading

Writing

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sinceri Senior Living in Wisconsin is seeking a receptionist to support the Administrator, Office Manager, Director of Nursing and Activity Director. You will answer phones, greet residents and families, and assist with general office duties and tours of prospective residents.

The role emphasizes strong customer service, organizational skills, and the ability to communicate across departments. A positive, professional demeanor is essential for success in a team environment.