RECEPTION

Koru Health; Racine (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Koru Health in Racine, WI is seeking a friendly Receptionist to provide administrative support for the RCAC and CBRF community. This role acts as the face of the community, handling clerical tasks, coordinating information flow and assisting with projects as assigned.

You will greet residents, families and visitors, answer calls, manage mail and office supplies, assist with activities, and support marketing and events.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 3-5 years of administrative experience, preferably in property management or real estate.
• Knowledge of Microsoft Word, Excel, PowerPoint and Publisher; familiarity with office equipment.

Responsibilities

• Greets, interacts with and directs residents, family members, guests, and vendors in a professional manner.
• Answers internal and external telephone calls, intercom, and pagers.
• Maintains building security and monitors security systems; responds to alerts as needed.
• Manages operation and maintenance of all office equipment and communication devices; orders and maintains office supplies.
• Manages mail and newspaper delivery.
• Assists with marketing efforts through interactions with prospective residents and guests.
• Assists Activities Coordinator with activity programs and encourages resident involvement.
• Attends all required in-service trainings; performs other duties as assigned.

Skills

MS Word

MS Excel

PowerPoint

Publisher

Organization

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Tools

Office equipment operations

Job description

Description

The role of Receptionist provides administrative support for the RCAC and CBRF community. This position is responsible for performing clerical duties, coordinating information flow and completing projects as assigned. This position is considered the “face” of the community; therefore, all tasks are expected to be performed with a resident-centered focus while also seeking opportunities to continually improve core processes. Incumbent will be scheduled based on operational needs, which may include but is not limited to holidays, extended shifts, nights, weekends, standby or on-call as necessary.

ESSENTIAL RESPONSIBILITIES

include the following. Other duties may be assigned.

• Greets, interacts with and direct residents, family members, guests, and vendors in a professional, friendly and courteous manner.
• Answers internal and external telephone calls, intercom, and pagers.
• Maintains building security, monitors security systems including the emergency call system and respond accordingly.
• Manages the operation and maintenance of all office equipment and communication devices. Orders and maintains adequate inventory of office and community supplies.
• Manages mail and newspaper delivery.
• Assists with marketing efforts through appropriate interactions with prospective residents and guests and other duties as directed.
• Assists Activities Coordinator with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities.
• Participates in and attends all required in-service training sessions
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of computer applications (Microsoft Word, Excel, Powerpoint, Publisher) as well as office equipment operations.
• Ability to organize and manage multiple priorities, always keeping our residents and their satisfaction our top priority.
• Positive attitude, initiative, enthusiasm and energy.
• Strong customer orientation to older adults.
• Strong communication skills – verbal and written.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent; certification from technical school or Associate Degree preferred.
• 3-5 years of administrative experience, preferably in a property management or real estate environment.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person