Resident Admissions Specialist

(Aviara Healthcare Center) Olive Holdings, LLC; United States; On-site; USD 37,000 - 42,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams to ensure a smooth admissions process for new residents and their families.

You will handle first-contact inquiries, coordinate admissions, and assist with documentation, insurance verifications, and transfers while maintaining compliant records and supporting outreach initiatives.

Qualifications

• Excellent communication, interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.
• Knowledge of Medicare, Medicaid, and insurance verification processes.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Confidential information handling

Medicare/Medicaid knowledge

EHR proficiency

Microsoft Office

Tools

Microsoft Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams to ensure a smooth admissions process for new residents and their families.

You will handle first-contact inquiries, coordinate admissions, and assist with documentation, insurance verifications, and transfers while maintaining compliant records and supporting outreach initiatives.