Admissions Concierge for Resident Care

(Golden Years Nursing and Rehabilitation) LSSH Marlin, LLC; United States; On-site; USD 38,000 - 54,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams to facilitate empathetic admissions processes. The role involves serving as the first contact for prospective residents and families, coordinating admissions, and maintaining compliant records.

Responsibilities include overseeing pre-admission assessments, handling insurance verifications, and guiding applicants through the documentation process.

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Excellent communication and customer service abilities are required.
• Able to maintain confidentiality and handle sensitive information.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Attention to detail

Tools

Microsoft Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams to facilitate empathetic admissions processes. The role involves serving as the first contact for prospective residents and families, coordinating admissions, and maintaining compliant records.

Responsibilities include overseeing pre-admission assessments, handling insurance verifications, and guiding applicants through the documentation process.