Compassionate Healthcare Admissions Assistant

PACS; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support smooth and welcoming transitions for new residents and their families. You will assist the Admissions Coordinator and work with interdisciplinary teams to ensure efficient admissions processes in a healthcare setting.

The role involves coordinating admissions, verifying insurance, maintaining records, and guiding families through documentation and tours. Strong communication and organizational skills are essential for success.

Qualifications

• Strong communication, interpersonal, and customer service skills.
• Excellent organization and attention to detail.
• Proficiency with Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records in line with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers for timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organization

Attention to detail

MS Office

EHR systems

Confidentiality

Tools

MS Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to support smooth and welcoming transitions for new residents and their families. You will assist the Admissions Coordinator and work with interdisciplinary teams to ensure efficient admissions processes in a healthcare setting.

The role involves coordinating admissions, verifying insurance, maintaining records, and guiding families through documentation and tours. Strong communication and organizational skills are essential for success.