Admissions Specialist: Smooth, Caring Resident Intake

BRidgecrest Post Acute in; Vancouver (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

PACS Admissions Assistant welcomes new residents and families, coordinating pre-admission steps and maintaining accurate records. You will liaise with clinical and administrative teams to ensure a smooth admission experience.

You will verify insurance, assist with authorizations, provide facility tours, and support outreach activities to promote seamless transitions for residents and families.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Organizational

Customer service

Attention to detail

Confidentiality

Interpersonal skills

Problem solving

Education

Experience in admissions/healthcare/long-term care

Knowledge of Medicare/Medicaid and insurance verification processes

Tools

Microsoft Office

EHR systems

Insurance verification software

Job description

PACS Admissions Assistant welcomes new residents and families, coordinating pre-admission steps and maintaining accurate records. You will liaise with clinical and administrative teams to ensure a smooth admission experience.

You will verify insurance, assist with authorizations, provide facility tours, and support outreach activities to promote seamless transitions for residents and families.