Healthcare Admissions Specialist

PACS Group; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

PACS Group is seeking an Admissions Assistant to support the Admissions Coordinator and welcome new residents and families. You will coordinate admissions, conduct pre-admission assessments, and ensure documentation is complete.

This role requires strong communication, attention to detail, and familiarity with Medicare/Medicaid and insurance verification. You will collaborate with nursing, social services, and admin staff to provide a smooth, compliant admissions experience.

Qualifications

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Excellent communication

Strong interpersonal skills

Organizational skills

Attention to detail

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

PACS Group is seeking an Admissions Assistant to support the Admissions Coordinator and welcome new residents and families. You will coordinate admissions, conduct pre-admission assessments, and ensure documentation is complete.

This role requires strong communication, attention to detail, and familiarity with Medicare/Medicaid and insurance verification. You will collaborate with nursing, social services, and admin staff to provide a smooth, compliant admissions experience.