Resident Admissions Specialist

PACS Group; United States; On-site; USD 34,000 - 35,000; Full time

Job summary

City View Post Acute in San Francisco, CA is seeking an Admissions Assistant to welcome residents and coordinate admissions with hospitals and families. This position handles paperwork, insurance verification, scheduling, and record-keeping in a fast-paced healthcare setting.

The role emphasizes professional communication, discretion with PHI, and teamwork with nursing and administration. Prior admissions/healthcare experience is preferred; proficiency with Microsoft Office and EHRs is desirable.

Qualifications

• Experience in admissions, healthcare, skilled nursing, or long-term care preferred.
• Familiarity with Medicare/Medi-Cal/Medicaid, insurance verification and authorizations preferred.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Serve as first contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments.
• Maintain accurate admission records per regulations and policies.
• Assist with insurance verification, authorizations, and financial eligibility.
• Provide facility tours and explain services, policies, and procedures to prospects.
• Collaborate with nursing, social services, and business office to ensure smooth admissions.
• Prepare and distribute admission packets and paperwork.
• Follow up with hospitals and discharge planners for complete transfer information.
• Gather and verify resident demographic, medical, and financial information.
• Respond to inquiries and provide timely updates on admission arrangements.
• Support marketing, referrals, and community outreach as needed.
• Protect PHI and maintain confidentiality.

Skills

Admissions experience

Healthcare knowledge

Communication skills

Organizational skills

Customer service

Teamwork

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

City View Post Acute in San Francisco, CA is seeking an Admissions Assistant to welcome residents and coordinate admissions with hospitals and families. This position handles paperwork, insurance verification, scheduling, and record-keeping in a fast-paced healthcare setting.

The role emphasizes professional communication, discretion with PHI, and teamwork with nursing and administration. Prior admissions/healthcare experience is preferred; proficiency with Microsoft Office and EHRs is desirable.