Resident Admissions Specialist

PACS; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

PACS in the United States seeks an Admissions Assistant to support the Admissions Coordinator and welcome new residents and families. You will coordinate admissions, conduct pre-admission assessments, and document information with care.

This role works with nursing, social services, and admin teams to ensure a smooth process, verify insurance, manage records in EHR, and provide tours and outreach as needed.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Microsoft Office

EHR systems

Confidentiality

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

PACS in the United States seeks an Admissions Assistant to support the Admissions Coordinator and welcome new residents and families. You will coordinate admissions, conduct pre-admission assessments, and document information with care.

This role works with nursing, social services, and admin teams to ensure a smooth process, verify insurance, manage records in EHR, and provide tours and outreach as needed.