Admissions Concierge & Patient Intake Coordinator

PACS Group; La Mesa (CA); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

PACS Group is seeking an Admissions Assistant to support smooth transitions for new residents and families in California. You will liaise with hospitals, coordinate pre-admission steps, verify insurance, and maintain accurate records in EHR systems.

Work with nursing, social services, and admin staff to ensure a warm, compliant admissions process, provide tours, and assist with documentation while upholding privacy and quality standards.

Formación

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare/Medicaid and insurance verification processes.
• Excellent communication, interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and EHR systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsabilidades

• Serve as the first point of contact for prospective residents, families, hospitals and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records per regulations.
• Assist with insurance verifications, authorizations, and financial eligibility.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and administrative staff for a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers for timely information transfer.
• Support marketing and outreach efforts as needed.

Conocimientos

Communication skills

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Microsoft Office

EHR systems

Educación

Experience in admissions/healthcare/long-term care

Herramientas

Microsoft Office

Electronic Health Record (EHR) systems

Descripción del empleo

PACS Group is seeking an Admissions Assistant to support smooth transitions for new residents and families in California. You will liaise with hospitals, coordinate pre-admission steps, verify insurance, and maintain accurate records in EHR systems.

Work with nursing, social services, and admin staff to ensure a warm, compliant admissions process, provide tours, and assist with documentation while upholding privacy and quality standards.