Resident Admissions Specialist

University Care Center; San Diego (CA); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

University Care Center is seeking an Admissions Assistant to support smooth transitions for new residents and their families. You will collaborate with the Admissions Coordinator and interdisciplinary teams to facilitate efficient admissions workflows and ensure a welcoming process.

The role requires strong communication, organizational skills, and familiarity with healthcare documentation and EHR systems. On-site duties may include tours, insurance verifications, and coordination with hospitals

Qualificações

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills. Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsabilidades

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Conhecimentos

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Confidentiality

Ferramentas

Microsoft Office

Electronic Health Records (EHR)

Descrição da oferta de emprego

University Care Center is seeking an Admissions Assistant to support smooth transitions for new residents and their families. You will collaborate with the Admissions Coordinator and interdisciplinary teams to facilitate efficient admissions workflows and ensure a welcoming process.

The role requires strong communication, organizational skills, and familiarity with healthcare documentation and EHR systems. On-site duties may include tours, insurance verifications, and coordination with hospitals