Healthcare Admissions Concierge

PACS Group (United Kingdom); South Carolina; Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Admissions Assistant supports the Admissions Coordinator and collaborates with interdisciplinary teams to ensure a smooth admissions process for new residents and their families.

You will greet prospective residents, coordinate admissions, verify documents, and maintain accurate records while following federal and state regulations. Strong communication, organization, and confidentiality are essential, as is proficiency with Microsoft Office and EHR systems.

Formación

• Prior experience in admissions, healthcare, or long‑term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills; strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsabilidades

• Serve as first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Conocimientos

Customer service

Communication

Interpersonal skills

Attention to detail

Microsoft Office

Herramientas

EHR systems

Descripción del empleo

The Admissions Assistant supports the Admissions Coordinator and collaborates with interdisciplinary teams to ensure a smooth admissions process for new residents and their families.

You will greet prospective residents, coordinate admissions, verify documents, and maintain accurate records while following federal and state regulations. Strong communication, organization, and confidentiality are essential, as is proficiency with Microsoft Office and EHR systems.