Resident Admissions & Scheduling Specialist

PRAIRIEHEIGHTS in; Aberdeen (SD); On-site; USD 36,000 - 52,000; Full time

Job summary

PACS is seeking an Admissions Assistant to facilitate a smooth onboarding process for new residents and families. This role supports the Admissions Coordinator and collaborates with nursing, social services, and administrative staff to ensure accurate records and compliant admissions.

Primary duties include handling inquiries, coordinating pre-admission assessments, and assisting with insurance verifications.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Organizational skills

Microsoft Office

EHR systems

Education

Experience in admissions/healthcare/long-term care

Tools

Microsoft Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to facilitate a smooth onboarding process for new residents and families. This role supports the Admissions Coordinator and collaborates with nursing, social services, and administrative staff to ensure accurate records and compliant admissions.

Primary duties include handling inquiries, coordinating pre-admission assessments, and assisting with insurance verifications.