Admissions Concierge for Resident Onboarding

(Del Rosa Villa) Del Rosa Villaidence Opco, LLC; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support the admissions process for new residents and their families, assisting the Admissions Coordinator and collaborating with interdisciplinary teams to ensure a smooth transition.

The role includes coordinating admissions, pre-admission assessments, documentation, maintaining accurate records, tours for prospective residents, and liaison with hospitals and case managers to ensure timely information transfer.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

PACS is seeking an Admissions Assistant to support the admissions process for new residents and their families, assisting the Admissions Coordinator and collaborating with interdisciplinary teams to ensure a smooth transition.

The role includes coordinating admissions, pre-admission assessments, documentation, maintaining accurate records, tours for prospective residents, and liaison with hospitals and case managers to ensure timely information transfer.