Compassionate Admissions Scheduler

PACS Group; United States; On-site; USD 38,000 - 54,000; Full time

Job summary

PACS Group is seeking an Admissions Assistant to help ensure a smooth intake for new residents and their families. You will support the Admissions Coordinator and work with interdisciplinary teams to streamline the admissions process.

You will serve as the first point of contact for prospective residents, families, hospitals, and referral sources, coordinating admissions, documentation, and tours. The role requires strong communication, attention to detail, and familiarity with insurance

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Healthcare admissions

Communication

Customer service

Organizational skills

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

PACS Group is seeking an Admissions Assistant to help ensure a smooth intake for new residents and their families. You will support the Admissions Coordinator and work with interdisciplinary teams to streamline the admissions process.

You will serve as the first point of contact for prospective residents, families, hospitals, and referral sources, coordinating admissions, documentation, and tours. The role requires strong communication, attention to detail, and familiarity with insurance