Resident Admissions & Outreach Coordinator

Progressive Quality Care Inc; Broadview Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Avenue at Broadview Heights is seeking an Admissions Coordinator to ensure a smooth, welcoming transition for new residents. You will manage intake, coordinate assessments, and collaborate with nursing and admin to support census goals and family referrals.

Ideal candidates are detail-oriented, discreet, and compassionate, with experience in admissions or healthcare and strong teamwork. This on-site role focuses on resident-centered care and effective communication with families.

Qualifications

• High school diploma or equivalent.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments.
• Support marketing and census growth with referral outreach.
• Conduct interviews and verify resident information.
• Collaborate with nursing and administration for room assignments.
• Escort and welcome new residents.
• Maintain accurate, confidential records.
• Assist with admission paperwork and policy communication.
• Partner with the Director of Business Development on marketing initiatives.

Skills

Organizational skills

Communication skills

Empathy

Team player

Discretion

Education

High school diploma

Job description

Avenue at Broadview Heights is seeking an Admissions Coordinator to ensure a smooth, welcoming transition for new residents. You will manage intake, coordinate assessments, and collaborate with nursing and admin to support census goals and family referrals.

Ideal candidates are detail-oriented, discreet, and compassionate, with experience in admissions or healthcare and strong teamwork. This on-site role focuses on resident-centered care and effective communication with families.