Admissions & Outreach Coordinator

Outfield Healthcare Partners; Grants (NM); On-site; USD 38,000 - 52,000; Full time

Job summary

Outfield Healthcare Partners seeks a concierge/admission personnel to support the admission leader with guidelines, marketing programs, room prep, tours and visits in a nursing center setting.

The role involves handling inquiries, assessing eligibility, coordinating admission paperwork, and maintaining accurate records while ensuring patient-focused service and effective communication with families and referral sources.

Qualifications

• Experience in health care services, products or pharmaceuticals is desirable.
• Familiarity with long-term care and/or health care services useful.
• Presents professional image through appearance, behavior and speech.

Responsibilities

• Maintains admissions guidelines and updates policies and procedures.
• Markets programs and facilities; conducts tours for prospective residents and referral sources.
• Handles inquiries; documents admissions details, Medicare facts and room rates.
• Ensures accurate financial verification before admission to reduce receivables.
• Screens prospective residents against admission criteria and refers as needed.
• Resolves concerns; suggests changes to service policies and procedures.
• Maintains knowledge of service areas and major referral sources.
• Assists census development by contacting referral sources via phone or email.
• Manages incoming inquiries based on the sales model.
• Assesses residents for admission; verifies eligibility and insurance coverage.
• Meets families to sign paperwork and records admission details.

Skills

Health care experience

Long-term care familiarity

Professional appearance

Job description

Outfield Healthcare Partners seeks a concierge/admission personnel to support the admission leader with guidelines, marketing programs, room prep, tours and visits in a nursing center setting.

The role involves handling inquiries, assessing eligibility, coordinating admission paperwork, and maintaining accurate records while ensuring patient-focused service and effective communication with families and referral sources.