Admissions and Marketing Coordinator

Progressive Quality Care Inc; Broadview Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Avenue at Broadview Heights is seeking an Admissions Coordinator to ensure a smooth, welcoming transition for new residents. You will manage intake, coordinate assessments, and collaborate with nursing and admin to support census goals and family referrals.

Ideal candidates are detail-oriented, discreet, and compassionate, with experience in admissions or healthcare and strong teamwork. This on-site role focuses on resident-centered care and effective communication with families.

Qualifications

• High school diploma or equivalent.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments.
• Support marketing and census growth with referral outreach.
• Conduct interviews and verify resident information.
• Collaborate with nursing and administration for room assignments.
• Escort and welcome new residents.
• Maintain accurate, confidential records.
• Assist with admission paperwork and policy communication.
• Partner with the Director of Business Development on marketing initiatives.

Skills

Organizational skills

Communication skills

Empathy

Team player

Discretion

Education

High school diploma

Job description

Admissions & Intake Coordinator – Help Welcome Residents Home!

Why join our team?

• Employee Events & Activities – From fun socials to exciting team-building events, we keep things lively!

• Positive, Family-Like Atmosphere – Work in a fun, supportive environment where you’re valued, appreciated, and part of the team.

• Strong, Stable Leadership – Join experienced leaders who are committed to customer service excellence, teamwork, and helping our staff succeed.

Join our team as an Admissions Coordinator and help ensure a smooth, welcoming transition for new residents. This role is key to maintaining census levels, supporting marketing efforts, and building strong relationships with families and referral sources.

Job Duties:

• Coordinate pre-admission data and resident assessments

• Support marketing and census growth with referral outreach

• Conduct interviews and verify resident information

• Collaborate with nursing and administration for room assignments

• Escort and welcome new residents

• Maintain accurate, confidential records

• Assist with admission paperwork and policy communication

• Partner with the Director of Business Development on marketing initiatives

Qualifications:

• High school diploma or recent college graduate

• Experience in admissions or healthcare preferred

• Strong organizational and communication skills

• Professional, empathetic, and team-oriented

• Knowledge of long-term care regulations and resident rights

• Ability to handle sensitive information with discretion

At Avenue at Broadview Heights, we’re more than a nursing home management company — we’re passionate about helping the facilities we serve deliver the highest quality care possible. Our team works closely with each location to support compassionate, resident-centered care and create positive, thriving environments for both residents and staff.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.