Resident Admissions Director: Welcoming, Compassionate Guide

Lancaster-Nursing-and-Rehabilitation-Center; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Job summary

Lancaster Nursing & Rehabilitation is seeking an Admissions Director to lead the admissions process, cultivate relationships with residents, families and referral sources, and coordinate smooth transitions into the facility. The role emphasizes exceptional customer service, confidentiality, and collaboration with clinical and administrative teams.

Ideal candidates are outgoing, compassionate, organized, and able to balance multiple priorities while representing the facility in the community with

Qualifications

• Energetic and outgoing personality with a caring approach.
• Strong ability to build relationships with residents, families, and professionals.
• Excellent communication skills and professional demeanor.
• Excellent organizational skills and ability to manage priorities.
• Comfortable working independently and in a team.
• Proficiency with computers and common software.

Responsibilities

• Coordinate and facilitate the admissions process for new residents.
• Build strong, positive relationships with residents and their families.
• Develop and maintain relationships with referral sources and healthcare professionals.
• Work closely with clinical and administrative teams to ensure smooth transitions into our facility.
• Communicate with families and referral partners throughout the admissions process.
• Address questions and concerns with professionalism, compassion, and care.
• Promote Lancaster Nursing & Rehabilitation and the quality services we provide.
• Maintain confidentiality and follow all facility policies, procedures, and applicable regulations.
• Participate in meetings, committees, and quality improvement initiatives.
• Provide exceptional customer service and represent our facility positively in the community.

Skills

Outgoing

Compassionate

Relationship-building

Communication

Organized

Team player

Computer proficiency

Healthcare admissions exp

Job description

Lancaster Nursing & Rehabilitation is seeking an Admissions Director to lead the admissions process, cultivate relationships with residents, families and referral sources, and coordinate smooth transitions into the facility. The role emphasizes exceptional customer service, confidentiality, and collaboration with clinical and administrative teams.

Ideal candidates are outgoing, compassionate, organized, and able to balance multiple priorities while representing the facility in the community with