Admissions Director

Lancaster-Nursing-and-Rehabilitation-Center; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Job summary

Lancaster Nursing & Rehabilitation is seeking an Admissions Director to lead the admissions process, cultivate relationships with residents, families and referral sources, and coordinate smooth transitions into the facility. The role emphasizes exceptional customer service, confidentiality, and collaboration with clinical and administrative teams.

Ideal candidates are outgoing, compassionate, organized, and able to balance multiple priorities while representing the facility in the community with

Qualifications

• Energetic and outgoing personality with a caring approach.
• Strong ability to build relationships with residents, families, and professionals.
• Excellent communication skills and professional demeanor.
• Excellent organizational skills and ability to manage priorities.
• Comfortable working independently and in a team.
• Proficiency with computers and common software.

Responsibilities

• Coordinate and facilitate the admissions process for new residents.
• Build strong, positive relationships with residents and their families.
• Develop and maintain relationships with referral sources and healthcare professionals.
• Work closely with clinical and administrative teams to ensure smooth transitions into our facility.
• Communicate with families and referral partners throughout the admissions process.
• Address questions and concerns with professionalism, compassion, and care.
• Promote Lancaster Nursing & Rehabilitation and the quality services we provide.
• Maintain confidentiality and follow all facility policies, procedures, and applicable regulations.
• Participate in meetings, committees, and quality improvement initiatives.
• Provide exceptional customer service and represent our facility positively in the community.

Skills

Outgoing

Compassionate

Relationship-building

Communication

Organized

Team player

Computer proficiency

Healthcare admissions exp

Job description

Are you a people-person who loves making a difference? We want YOU to join our team!

Lancaster Nursing & Rehabilitation is looking for an enthusiastic, compassionate, and relationship-driven Admissions Director to join our team! This is an excited opportunity for someone who enjoys connecting with people, building strong relationships, and helping residents and their families feel welcomed and supported from the very beginning.

What You'll Do

As our Admissions Director, you'll play an important role in creating a positive experience for residents and families while helping grow and strengthen our facility.

• Coordinate and facilitate the admissions process for new residents.

• Build strong, positive relationships with residents and their families.

• Develop and maintain relationships with referral sources and healthcare professionals.

• Work closely with clinical and administrative teams to ensure smooth transitions into our facility.

• Communicate with families and referral partners throughout the admissions process.

• Address questions and concerns with professionalism, compassion, and care.

• Promote Lancaster Nursing & Rehabilitation and the quality services we provide.

• Maintain confidentiality and follow all facility policies, procedures, and applicable regulations.

• Participate in meetings, committees, and quality improvement initiatives.

• Provide exceptional customer service and represent our facility positively in the community.

What We're Looking For

We're looking for someone who is:

• Enthusiastic and outgoing

• Compassionate and genuinely enjoys helping others

• Excellent at building relationships and communicating with people

• Organized and able to manage multiple priorities

• Professional, dependable, and motivated

• Comfortable working independently and as part of a team

• Computer proficient

• Experienced in healthcare, long-term care, admissions, marketing, or a related field preferred

Why Join Lancaster Nursing & Rehabilitation?

You'll have the opportunity to be part of a team that makes a meaningful difference in the lives of residents and their families every day. If you're ready to bring your energy, compassion, and people skills to a rewarding role, we'd love to meet you!

Come grow with us and help make every new resident feel at home!