Admissions Coordinator — Welcoming Tours & Records

Emerald-Nursing-; Lincoln (NE); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

PTO

Job summary

Emerald Nursing & Rehab Lancaster – Lincoln, NE is seeking an organized Admissions Coordinator to guide new residents and their families through a welcoming admissions process. You will be the first contact during a vulnerable time, combining administrative precision with warmth and clear communication.

Responsibilities include evaluating applicant fit, gathering documentation, coordinating with clinical teams, handling paperwork, and maintaining resident records.

Qualifications

• Bachelor's degree in healthcare administration, social work, psychology, or related field (or equivalent experience).
• Experience in long-term care or skilled nursing facility admissions.
• Knowledge of Medicare, Medicaid, Managed Care, and HMO processes.
• Familiarity with PointClickCare (EHR) is a plus.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Commitment to resident dignity, rights, and professionalism.
• Reliability and attendance are essential.

Responsibilities

• Evaluate prospective residents against facility criteria, considering medical, financial, and social needs.
• Gather and verify admission documentation — medical records, insurance information, financial details, and personal preferences.
• Coordinate with clinical and support departments to prepare for each new resident's arrival.
• Complete and manage all admissions paperwork, including consents and agreements.
• Maintain accurate, up-to-date resident records.
• Represent the facility to prospective residents and families through tours and marketing materials.
• Build and maintain relationships with referral sources such as hospitals and community organizations.
• Assist with insurance verification, pre-certification, and payment options.
• Uphold every resident's dignity, rights, and respect throughout the admissions process and beyond.

Skills

Organizational skills

Written and verbal communication

Detail-oriented

Relationship building

Ability to manage multiple priorities

Independent work

Education

Bachelor's degree in healthcare administration, social work, psychology, or related field

Tools

PointClickCare

Job description

Emerald Nursing & Rehab Lancaster – Lincoln, NE is seeking an organized Admissions Coordinator to guide new residents and their families through a welcoming admissions process. You will be the first contact during a vulnerable time, combining administrative precision with warmth and clear communication.

Responsibilities include evaluating applicant fit, gathering documentation, coordinating with clinical teams, handling paperwork, and maintaining resident records.