Residency Education Programs Coordinator II

Tufts Medicine; United States; On-site; USD 77,055,000 - 96,028,000; Full time

Job summary

Tufts Medical Center is seeking a Residency/Fellowship Education Coordinator II to provide administrative and operational support for the residency program. You will ensure ACGME compliance, manage evaluations, scheduling, and recruitment logistics while liaising with residents, faculty, and leadership.

The role demands strong organizational and communication skills, experience with program coordination and educational administration, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Associate’s degree or completion of two years of a Bachelor’s degree program.
• One year of administrative experience.
• Bachelor’s degree in healthcare administration, education, or related field.
• Three years of administrative experience in healthcare or academic setting.
• Experience with GME, ACGME accreditation, and program coordination.

Responsibilities

• Maintain and distribute the resident handbook with department policies and procedures.
• Process and track CME resident reimbursements for qualifying expenses.
• Coordinate and administer in-training examinations for residents.
• Oversee daily operations of residency program per ACGME policies.
• Maintain records and documentation for accreditation and reporting purposes.
• Coordinate CCC meetings and track milestones in ACGME portals.
• Manage PEC meetings in compliance with ACGME standards.
• Attend monthly coordinator meetings hosted by GME.
• Coordinate clinical and didactic schedules with faculty and residents.
• Oversee resident rotation schedules with program leadership and departments.
• Organize evaluations and faculty feedback using New Innovations.
• Enter and manage block schedules in MedScheduler and sync with New Innovations.
• Manage New Innovations residency program evaluation system and forms.
• Track completion of evaluations and send reminders to faculty and residents.
• Manage residency recruitment via ERAS and NRMP; coordinate interview days.
• Support Thalamus scheduling for applicant interviews and assist on interview days.
• Facilitate onboarding for new trainees including credentialing and orientation.
• Maintain ACGME-mandated records and reporting for program evaluations and tracking.
• Support annual program updates via WebADS.
• Upload milestones to ACGME and specialty board platforms.
• Assist with self-study and site visit preparation for accreditation.
• Organize and support graduation and intern orientation events.
• Maintain resident praise documentation and commendations.
• Manage one-time payments and time-off requests for residents.
• Ensure accurate program letters of agreement per ACGME guidelines and obtain signatures.

Skills

Organization

Communication

Multitasking

Microsoft Office/Software

Attention to detail

Education

Associate’s degree

Bachelor’s degree

Tools

New Innovations

ERAS

MedScheduler

Job description

Tufts Medical Center is seeking a Residency/Fellowship Education Coordinator II to provide administrative and operational support for the residency program. You will ensure ACGME compliance, manage evaluations, scheduling, and recruitment logistics while liaising with residents, faculty, and leadership.

The role demands strong organizational and communication skills, experience with program coordination and educational administration, and the ability to manage multiple priorities in a fast-paced