Residence Life Admin & Front Desk Assistant (Solano Campus)

CSU; Vallejo (CA); On-site; USD 23,000 - 26,000; Part time

Job summary

CSU Cal Poly Maritime Academy is seeking part‑time Residence Life Department Assistants on the Solano Campus in Vallejo, CA. The RLDA will provide essential administrative and customer service support to the Residence Life Office, assisting with front desk duties, check‑ins, and campus communications.

Responsibilities include managing databases, assisting with move‑in procedures, coordinating with multiple campus departments, and helping with outreach and event planning.

Qualifications

• Knowledge of customer service best practices.
• Ability to communicate effectively with students, families, and staff.
• Capable of multitasking in a busy campus office.
• Able to work independently and follow university policies.

Responsibilities

• Provide administrative and logistical support to the Residence Life Department.
• Greet and assist guests at front desk and respond to inquiries.
• Utilize department databases and systems (Office 365, StarRez, JotForm) for operations.
• Assist with move‑in periods, room assignments, and documentation.
• Coordinate with other departments for room and residential needs.
• Support outreach and marketing materials and event logistics.

Skills

Customer service

Interpersonal communication

Multitasking

Independent work

Tools

Office 365

Outlook

SharePoint

Bookings

StarRez

JotForm

Canva

Job description

CSU Cal Poly Maritime Academy is seeking part‑time Residence Life Department Assistants on the Solano Campus in Vallejo, CA. The RLDA will provide essential administrative and customer service support to the Residence Life Office, assisting with front desk duties, check‑ins, and campus communications.

Responsibilities include managing databases, assisting with move‑in procedures, coordinating with multiple campus departments, and helping with outreach and event planning.