Residence Life Assistant — Solano Campus (On-Site)

California Polytechnic State University; Vallejo (CA); Hybrid; USD 23,000 - 28,000; Part time

Job summary

Cal Poly Maritime Academy, located in Vallejo, CA, seeks Residence Life Department Assistants (Solano Campus) to support front desk operations and customer service for residents, families, and staff. The RLDA role emphasizes administrative tasks, data entry, and coordination with Residence Life staff.

Hours up to 20 per week, part-time, on-site at the Solano Campus. The hourly pay is $17.50, with a diverse set of campus systems to learn during onboarding.

Qualifications

• Customer service experience in a campus or housing setting.
• Ability to handle inquiries via phone and email.
• Familiarity with campus databases and online systems after onboarding.

Responsibilities

• Assist Residence Life with front desk operations and guest check-in.
• Use departmental databases and online systems for student information.
• Support move-in/move-out procedures and room changes.
• Submit work orders and assist with maintenance data entry.
• Provide escorting services and support planning and reporting activities.

Skills

Customer service

Front desk operations

Administrative support

Multitasking

Tools

Outlook

SharePoint

StarRez

JotForm

Adobe Suite

Job description

Cal Poly Maritime Academy, located in Vallejo, CA, seeks Residence Life Department Assistants (Solano Campus) to support front desk operations and customer service for residents, families, and staff. The RLDA role emphasizes administrative tasks, data entry, and coordination with Residence Life staff.

Hours up to 20 per week, part-time, on-site at the Solano Campus. The hourly pay is $17.50, with a diverse set of campus systems to learn during onboarding.